Institutional Forms and Organizational Structures: Homology, Trust and Reputational Capital in Professional Service Firms
نویسنده
چکیده
This paper examines how professional service firms have used a combination of clan and bureaucratic control techniques to manage change over a 100-year period. Both sets of controls have been present throughout, but the mix between the two has altered to reflect changes in the broader institutional environment. These shifts create new contradictions that eventually undermine their very success. However, in the midst of these changes and shifts, the basic institutional features of homology, trust and reputational capital have continued to structure these professional arenas.
منابع مشابه
Cliques Role in Organizational Reputational Influence: A Social Network Analysis
Empirical support for the assumption that cliques are major determinants of reputational influence derives largely from the frequent finding that organizations which claimed that their cliques’ connections are influential had an increased likelihood of becoming influential themselves. It is suggested that the strong and consistent connection in cliques is at least partially responsible for the ...
متن کاملThe Role of Organizational DNA in Melli Bank Branches Performance by Considering the Mediating Role of Reputational Capital & the Ethical Atmosphere of the Organization
Background: Nowadays, several factors are involved in the way organizations operate; therefore, identifying and using these factors plays a crucial role in the survival of organizations. The purpose of this research is to investigate the effect of reputational capital and ethical atmosphere of the organization on the relationship between organizational DNA and organizational performance. Metho...
متن کاملKnowledge Creation within Professional Service Firms: the Influence of the Institutional Context
This paper presents an analysis of institutional influences upon knowledge creation within professional service firms whose main business is the provision of consultancy services. Such firms, we argue, provide an important setting for examining such influences because their survival depends on their ability to mobilize and synthesize professional bodies of knowledge. They, therefore, directly c...
متن کاملنقش اعتماد در نوآوری سازمانی: پژوهشی در یک سازمان ایرانی بخش خدمات
Today, recent evidence indicates that trust leads to innovativeness in organizations. However, so far few steps have been taken to support the claim, especially in the service sector organizations. Thus this study tries to analyze the effects of organizational trust on organizational innovativeness, particularly in the service sector. Statistical population of the research is all the employees ...
متن کاملThe Relation between Social Capital and Organizational Citizenship Behavior
Social capital results from shaping and establishment of values, norms, traditions, conventions and rules in self realization manner and in the context of social interactions and it produces hypothesis in different fields such as empathy, cooperation, humanism, loyalty and conscience in people’s social lives. The relationship between social capital and citizenship behavior is explored i...
متن کامل